Singroll Bank Generation Text File

This User Guide explains how to generate Bulk Employee Payroll Payment Files that you can upload to your corporate bank to process payments for your employees. 

Generating files takes place after you submit your payroll. Please follow the following steps indicated in this guide to assist you and get you started.

If you encounter any difficulties or errors while uploading the files, please refer to the respective bank contact details and contact the bank for more information.

If it is related to Singroll, please take  a screenshot of the error message and send it to: info@singroll.com for assistance.

Singroll currently allows Companies with Corporate accounts in DBS Bank, OCBC Bank and UOB Bank to upload the Payroll Bulk File.

Singroll is not liable for:

  1. liability for losses arising from unauthorised transactions; 

  2. specific duties in relation to erroneous transactions;

  3. wrong payment of transactions that are transacted using this portal. 

Prior to using this function in Singroll,  Please refer to Singroll Terms and Conditions: (URL:https://singroll.com/web/term-of-conditions) And Data Protection: (URL:https://singroll.com/web/data-protection)

Download Bank Submission file in PDFclick here

1. Bank Configurations for Company and Employees

Step 1: Set up the company Bank Account information

Click on Settings > Company Setup > Key in the Bank details


Step 2: Update all employee’s bank information


The respective bank’s Swift Code will be automatically shown.

If the Swift Code is different, please key in the correct Swift Code.


2. Generate Employee Payslips


Select Payment status as ‘Pending’ as we are generating the text file to upload to the banks, thus payment has yet to be processed.




3. Generate Bank File


Click on the payslips that you wish to generate a bank file and click on the button ‘Generate Bank File’.

4. Fill in the Payment information to Generate Bank File


After filling in the payment details, click on Generate Bank File. The text file will be downloaded to your computer.


The Pay date must be:


  • Date of the business day(Monday-Friday exclude public holiday)
  • 1 day before the payroll is being processed (example: payroll is to be processed on Friday, the date of downloading the bank file and upload to UOB is on Thursday).


5. Update Payment Status

After bank file has been generated and uploaded for payment, admin will be able to change the payment status by selecting on the Payslips and click ‘Change Payment Status’




Click Update to show the updated Payment Status.




6. OCBC BANK ACCOUNT


Step 1: Upon Login to OCBC bank portal, Click on Transaction > Upload File

Step 2: Select File Format - GIROFASTWITHINV

Step 3: Upload the file that you had generated via Singroll

Step 4: Click Upload




Step 5: Wait for the file to be verified, this will take a few seconds to a minute depending on the file size. 


Step 6: If uploaded Successfully, Click on Show details

Step 7: Click on Account Number to View the details

Step 8: If the payment details are correct, click SUBMIT and the transaction is complete.



Please contact OCBC if you encounter any problems with the bank portal:


General enquiries at (65) 6538 1111 Monday to Friday excluding public holidays (8.30am-6pm)


7. DBS BANK ACCOUNT




Step 1: Upon login to DBS bank portal, Click on Files > Upload File

Step 2: Upload the txt file



Step 3: 

Select Payment type - “Payroll - Universal File Format”

Select Confidential File

Click on ‘Confirm Upload’




Step 4: Click on File ID to show transaction details




Step 5: If the details are correct, Click Approve and the transaction is complete.



Please contact DBS if you encounter any problems with the bank portal:


DBS BusinessCare at 1800-222-2200 

(Monday to Friday: 8:30am – 8:30pm) or email businesscaresg@dbs.com.sg


8. UOB BANK ACCOUNT



Step 1:  After logging in to the portal, head to Pay & Transfer > Upload Bulk Files




Step 2: Click on the "Upload New Bulk Files" button to upload new bank files




Step 3: Select the file type to upload. In this case, you should choose the "FAST/GIRO Payroll (Employee)" option



Scroll down to upload the bank file generated from Singroll into Upload Files section and click "Submit" to upload the file







Step 4: For the payroll approving process, please click on the 3 dots under the Action column to either "View transaction details" or "Notify Approver".

OR

If you are an approver for payroll, select the "Approve" button available.




Note: Under File Type in File Upload, please choose FAST/GIRO Payroll (Employee) as the file type. If you do not have it in your list, please contact UOB support immediately to populate for you.


If you are unable to find the answer from this help guide, please email to us at info@singroll.com.
Alternative, you may send a request ticket from https://singroll.com/web/contact-us

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